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  • Majorel Malaysia, Suite 27-11, Level 27, GTower,, Kuala Lumpur, MY-14, MYS
    Req #1333
    Wednesday, June 23, 2021
    We are looking for enthusiastic Customer Service Representative (Japanese Speakers) to join our team! In this role, you are responsible for providing overall reservations and related support to customer via phone, email or chat,. Why Join Us?Competitive remuneration package (Basic Salary + Language Allowance + Generous KPI bonus program + Shift Allowance + Annual Increment).RM3000 flexi benefit per annum (Optical, Dental, IT gadget and also flight ticket when you travel !!)Convenient working loc ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL
    Req #1415
    Wednesday, June 23, 2021
    Responsibilities and Tasks:  Represent Majorel and the client in a professional manner  Adhere to local call center processes and accurately capture work load        Manages and motivates the team members; creates a productive and friendly work environment     Contribute to quality framework by providing regular 360-degreecoaching feedback sessions to their team members that focus on improving all KPIs, including customer satisfaction and accuracy (Agent Development Plan)   Escalation point for ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL
    Req #1414
    Wednesday, June 23, 2021
    Trainer is responsible for preparing and delivering trainings to new hires and existing staff.Main Responsibility:This positions ensures that quality procedures are aligned across the Account and in accordance with Majorel-wide standards, documented, audited and maintained. This role is responsible for achieving customer satisfaction goals in the Account and for ensuring new hire training as well as continuous training of employees based on the organizational and individual needs.  Responsibilit ... More
  • Johnson City, TN, USA ● Majorel US, Inc., 145 South 79th Street, Chandler, AZ, USA
    Req #1335
    Tuesday, June 22, 2021
    NOW HIRING CUSTOMER SERVICE REPRESENTATIVES (INSURANCE)   STARTING PAY: 13.50/HR, PLUS BENEFITS, TUITION REIMBURSEMENT, 401K MATCH & MORE.  GREAT SCHEDULE: MONDAY-FRIDAY (WEEKENDS OFF) Next Class Starts: Wednesday June 30th (new hire orientation) Day 1 Training: Tuesday July 6th Department: Operations Reporting to: Operations Leadership   Compensation Band/Level: CSRI    Company Summary:  Majorel supports clients all over the world to success ... More
  • Majorel Malaysia, Suite 27-11, Level 27, GTower,, Kuala Lumpur, MY-14, MYS
    Req #1409
    Tuesday, June 22, 2021
     We are looking for enthusiastic Customer Service Representative (Japanese Speakers) to join our team! In this role, you are responsible for providing overall support to customer who use ecommerce site via phone, email or chat,. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.Why Join Us?Competitive remuneration package (Basic Salary + Language Allowance + Generous KPI bonus program + Shift Allowance + Annual Increment).RM3000 flexi be ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL
    Req #1241
    Tuesday, June 22, 2021
    Position Summary:The Workforce Supervisor is responsible for management & direction of the workforce team.Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly.  Monitors service levels and directs real-time forecasting to meet service levels. Provides advice to management on the most efficient and cost effective strategies to deliver on service level agreementsOverall Responsibilities: • Manage ... More
  • Majorel Canada, Inc., 619B Kumpf Drive, Waterloo, ON, CAN
    Req #1391
    Monday, June 21, 2021
    Position Summary: Perform accurate and efficient front line contact center functions for bank customers. This includes opening new accounts, and responding to customer inquiries regarding account status. This position works within a team structure to provide quality customer care and efficient call/online handling. Work may be performed via phone or chat.  Overall Responsibilities: Answer general questions, provide education, and offer service to customers in a professional ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL
    Req #1241
    Monday, June 21, 2021
    Position Summary:The Workforce Supervisor is responsible for management & direction of the workforce team.Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly.  Monitors service levels and directs real-time forecasting to meet service levels. Provides advice to management on the most efficient and cost effective strategies to deliver on service level agreementsOverall Responsibilities: • Manage ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL
    Req #1399
    Monday, June 21, 2021
    Position Summary:The Transactional Support Representative role is to support the HR function to include automation, benefits, filing, and other administrative tasks. Overall Responsibilities:• Prepare documents for scanning into automated system • Scan and/or file documents in accordance with company procedures • Check documents for completeness and accuracy• Collect and ensure completeness of Pre-employment requirements• Assist with compiling, copying, and creating onboarding and HR document pa ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL
    Req #1394
    Friday, June 18, 2021
    Position Summary:Assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to Arvato client end users and Arvato staff. The employee in this p ... More
  • Majorel Canada, Inc., 619B Kumpf Drive, Waterloo, ON, CAN
    Req #1036
    Friday, June 18, 2021
    Position Summary: Content Reviewers/Moderators are responsible for the day to day management of Application or Internet content, ensuring a quality experience is provided to millions of application or internet users. Reviewers have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Work includes screening and monitoring social media sites or applications for abusive, violent, maliciously false or other inappropriate content ensuring ... More
  • Majorel, USA, Inc., 400 Executive Center Drive, Greenville, SC, USA
    Req #1393
    Thursday, June 17, 2021
    Position Summary: The customer service/technical support representative handles customer questions and resolves customer’s technical issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer takes place over the phone. The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client’s product line are the main responsibilities of this position. ... More
  • Majorel USA, Inc., 108 Monticello Rd., Weaverville, NC, USA
    Req #1390
    Thursday, June 17, 2021
    Position Summary: Perform accurate and efficient front line contact center functions for bank customers. This includes opening new accounts, and responding to customer inquiries regarding account status. This position works within a team structure to provide quality customer care and efficient call/online handling. Work may be performed via phone or chat.    Overall Responsibilities: Answer general questions, provide education, and offer service to customers in a professional an ... More
  • Majorel Ireland, Eastpoint Business Park, IE-D, IRL
    Req #1392
    Wednesday, June 16, 2021
    Role Title: Desktop Field Support Technician  Reporting to: Desktop/Field Support Manager  Location: Eastpoint, Dublin    Role Overview  This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and r ... More
  • Majorel US, Inc., 145 South 79th Street, Chandler, AZ, USA ● Virtual
    Req #1365
    Tuesday, June 15, 2021
    NOW HIRING WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVES   MUST LIVE IN ONE OF THE FOLLOWINGSTATES: ARIZONA, ARKANSAS, IDAHO, IOWA, MONTANA, TEXAS, OKLAHOMA, TENNESSEE (Johnson City & Tri City Area) Fulltime, paid training, we provide equipment, starting pay 13.50 hour, evening shift differential pay, benefits, 401k match, tuition reimbursement + more Training Class Starts: July 12th Training Monday-Friday 9:00am - 5:30pm CST    ... More
  • Majorel Malaysia, Suite 27-11, Level 27, GTower,, Kuala Lumpur, MY-14, MYS
    Req #1275
    Tuesday, June 15, 2021
    We are hiring a Supervisor with BPO/Call Center experience to join our team. Join us now! Why Join Us? Competitive remuneration package (Basic Salary + Generous KPI bonus program + Shift Allowance + Annual Increment). RM3000 flexi benefit per annum (Optical, Dental, IT gadget and also flight ticket when you travel !!) Convenient working location (5 minutes walk from Ampang Park LRT station). Excellent growth and advancement opportunities - we offer you support, s ... More
  • Majorel Malaysia, Suite 27-11, Level 27, GTower,, Kuala Lumpur, MY-14, MYS
    Req #1219
    Monday, June 14, 2021
    We are looking for enthusiastic Customer Service Representative (Japanese Speakers) to join our team! In this role, you are responsible for providing overall reservations and related support to customer via phone, email or chat,. Why Join Us?Competitive remuneration package (Basic Salary + Language Allowance + Generous KPI bonus program + Shift Allowance + Annual Increment).RM3000 flexi benefit per annum (Optical, Dental, IT gadget and also flight ticket when you travel !!)Convenient working loc ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL
    Req #1309
    Friday, June 11, 2021
    Position Summary:The Real Time Analyst is a Workforce Management role that reports to the Workforce Manager and will take direction from the Workforce Forecasting and Scheduling Analyst. The RTA responsibilities include monitoring multiple queues and agents from multiple programs to ensure consistent service is maintained. A quick communicator and decision maker who understands the importance of every contact and every employees impact on the client service modeOverall Responsibilities: • Monito ... More
  • Majorel, USA, Inc., 400 Executive Center Drive, Greenville, SC, USA
    Req #1369
    Thursday, June 10, 2021
    Position Summary: The customer service/technical support representative handles customer questions and resolves customer’s technical issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer takes place over the phone. The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client’s product line are the main responsibilities of this position. ... More
  • Majorel Malaysia, Suite 27-11, Level 27, GTower,, Kuala Lumpur, MY-14, MYS
    Req #1357
    Wednesday, June 9, 2021
    Are you passionate about social media? We are hiring for Content Moderator (Tagalog Speaking) to join the team to provide a better experience to millions of internet users. Join us today! Why Join Us? Competitive remuneration package (Basic Salary + Language Allowance + Generous KPI bonus program + Shift Allowance + Annual Increment). RM3000 flexi benefit per annum (Optical, Dental, IT gadget and also flight ticket when you travel !!) Convenient working location (5 min ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL
    Req #1316
    Tuesday, June 8, 2021
    Position Summary:The Workforce Forecasting and Planning Analyst is key to the success of the business unit and is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, short term and intraday contact volume, productivity and capacity forecasts and providing leadership with risk mitigation plans. This position will ... More
  • Virtual
    Req #1353
    Monday, June 7, 2021
    NOW HIRING WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVES   MUST LIVE IN ONE OF THE FOLLOWINGSTATES: ARIZONA, ARKANSAS, IDAHO, IOWA, MONTANA, TEXAS, OKLAHOMA, TENNESSEE (Johnson City & Tri City Area) Fulltime, paid training, we provide equipment, starting pay 13.50 hour, evening shift differential pay, benefits, 401k match, tuition reimbursement + more Training Class Starts: July 6th Training Monday-Friday 9:00am - 5:30pm CST    ... More
  • Majorel Ireland, Eastpoint Business Park, IE-D, IRL
    Req #627
    Monday, June 7, 2021
    Job Title: Online Advertising Campaign Optimiser - Italian Speaking Reporting to: Team Leader Location: Dublin, Ireland Overall Job Purpose   This position offers you the opportunity to work alongside one of our high profile clients who specialize in internet based searching and video sharing platforms. As an Advertising Campaign Optimizer, you will be part of a multinational team, building new campaigns, optimizing and localizing existing campaigns for customers. You w ... More
  • Majorel Ireland, Eastpoint Business Park, IE-D, IRL
    Req #664
    Friday, June 4, 2021
    Job Title: Online Advertising Campaign Optimiser - Spanish Speaking Reporting to: Team Leader Location: Dublin, Ireland                  Overall Job Purpose   This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As an Advertising Campaign Optimiser you will be part of a multinational team, building new campaigns, optimising and localising existing camp ... More
  • Majorel Malaysia, Suite 27-11, Level 27, GTower,, Kuala Lumpur, MY-14, MYS
    Req #1287
    Friday, June 4, 2021
    Are you passionate about social media? We are hiring for Content Moderator (Thai Speaking) to join the team to provide a better experience to millions of internet users. Join us today!Why Join Us?Competitive remuneration package (Basic Salary + Language Allowance + Generous KPI bonus program + Shift Allowance + Annual Increment).RM3000 flexi benefit per annum (Optical, Dental, IT gadget and also flight ticket when you travel !!)Convenient working location (5 minutes walk from Ampang Park LRT sta ... More