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  • Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX
    Req #1918
    Saturday, October 23, 2021
    Position Summary: Designs information channels and outcomes that are aligned with the goals and strategies for improving the operations and processes within the organization. Major focus on supporting the Measure, Analysis and Control stages of continuous improvement process. Employs Lean methodologies and tools in order to support on the accomplishment of business objectives. Typically requires a bachelor's degree. Also requires training and working knowledge of Six Sigma and Database Manageme ... More
  • Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX
    Req #1917
    Saturday, October 23, 2021
    Position Summary:Leads and designs goals and strategies for improving the operations and processes within the organization. Manages all activities for continuous improvement and performance enhancement. Employs Lean methodologies and tools in order to accomplish business objectives. Typically requires a bachelor's degree. Also requires training and Lean certification through an accredited organization.  Returns underperforming operations to business proficiency by achieving objectives to ensure ... More
  • Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX
    Req #1874
    Monday, October 11, 2021
    Position Summary: Customer Service Representatives are also responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax; Handle customer requests by phone and e-mail; Modify, change and/or cancel existing reservations; Make outbound calls to hotels/ ... More
  • Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX
    Req #1498
    Sunday, September 5, 2021
    Agente de servicio telefonico para Plataforma de Streaming. Resumen del puesto: Este puesto es responsable de proporcionar resolución de problemas y experiencias a clientes de clase mundial para consultas de servicio básicas. Esta posición apoya a los clientes clientes en las áreas de soporte técnico y de servicio. La persona en esta posición debe poseer una sólida experiencia en servicio al cliente y habilidad para la resolución de problemas; tener un espíritu emprendedor con iniciativa ind ... More
  • Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX
    Req #1642
    Wednesday, September 1, 2021
    Position Summary: Responsible for managing assigned account in support of business objectives to ensure account’s satisfaction with products and services. This responsibility encompasses a variety of activities that require consistent directing, planning, scheduling, and tracking of tasks. Account Manager will act as a single point of contact for the account (“account” and “program” are used similarly). Overall Responsibilities: ·Lead, manage and develop assigned managers through interaction ... More
  • Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX
    Req #1658
    Monday, August 30, 2021
    Resumen de la posición:Nuestro cliente es una plataforma de transporte móvil líder en el mundo. La compañía ofrece una gama completa de servicios de transporte basados ​​en aplicaciones para 550 millones de usuarios en Asia, América Latina y Australia, incluidos Taxi, Express, Premier, Luxe, Bus, Conducción designada, Soluciones empresariales, Uso compartido de bicicletas, Uso compartido de bicicletas eléctricas, Automóvil. Soluciones y reparto de comida.El candidato seleccionado será responsabl ... More
  • Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX
    Req #1660
    Monday, August 16, 2021
    Responsibilities: Manage / Facilitate end-to-end support requests.Maintain adequate notes for each request handled to keep remind of team abreast of the status and pending issues.Submit weekly and monthly status reports (as required according to business demand).Attend operations team meeting to give updates and/or recommendations on any issues where new processes and procedures should be considered.Contribute to additional projects as delegated by the Management team.Be an active member of a vi ... More
  • Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX
    Req #1659
    Monday, August 16, 2021
    Position Summary:Perform accurate and efficient front line contact center functions for ecommerce customers. This includes placing or modifying orders, checking order status, processing product exchanges and returns, issuing adjustments/credits and promotions, and recommending/selling and upselling products. This position works within a team structure to provide quality customer care and efficient call/online handling.Overall Responsibilities:Provides order support to customer via phone, chat an ... More