Scrum Master

Milwaukee, WI, USA ● Virtual Req #22
Wednesday, June 2, 2021
At Watermark, we partner with institutions of higher education to improve student learning and institutional quality with proven, reliable, and user-friendly assessment management and e-portfolio solutions and supporting services. Watermark is a recognized leader in student assessment, portfolio and accreditation. We serve over 1,700 institutions and close to a million students across the country.

Job Description

Watermark Insights is looking for an experienced Scrum Master to join our team.  You will be responsible for guiding our software development team through the use of Agile/Scrum principles and ensuring that the agreed Agile process is being followed. The Scrum Master is responsible for implementing, facilitating, and enabling the Scrum process at the team level. The Scrum Master should have demonstrated the ability to effectively collaborate with a software team in an Agile environment. 


  • Help the Scrum Team to create high-value products by facilitating the team’s progress toward their objectives

  • Empower the development team to decide how to best accomplish goals through self-organization

  • Ensure the Scrum Team’s progress by eliminating impediments and empowering the team to resolve impediments on their own

  • Establish an environment where Scrum Team can be effective, protect the team from any disruptive influences that can jeopardize team success

  • Facilitate Scrum events and ensure sprint success through rigorous application of Scrum best practices

  • Work with the team to ensure Jira stories are written at a level appropriate for proper estimation and delivery, ensure Jira stories have Acceptance Criteria

  • Guide the team away from over-committing and scope creep, aid in estimation and sub task creation, as needed

  • Administer and monitor scrum board, ensure scrum board reflects up to date status of scrum commitments, create burndown and velocity charts as needed

  • Monitor, review and clearly articulate the context of changes in development metrics with the Scrum Team and its stakeholders

  • Support the Watermark organization and Scrum Teams in reaching higher levels of Scrum Framework application maturity

  • Provide 1-on-1 agile coaching to Scrum team as needed

  • Foster a culture of continuous improvement focused on bettering both team dynamics and performance

  • Work with other Scrum Masters to coordinate activities and improve cross-team collaboration in a scaled agile environment

  • Work as Scrum Master for more than one Scrum Team

Knowledge, Skills and Abilities:

  • Enthusiastic, self-motivated and focused servant leader

  • Ability to learn new concepts and frameworks in the areas of responsibility as needed

  • Ability to analyze and think quickly and to resolve conflict

  • Ability to work well with both technical and non-technical team members

  • Ability to interact with people at different levels in the organization

  • Ability to work with geographically dispersed, diverse teams

  • Outstanding organizational, communication, collaboration and mentoring skills

  • Ability to adapt to a changing environment

  • Knowledge of scaled agile

Education and Experience:

  • Bachelor's degree in computer science, related field, or equivalent experience

  • Three or more years of experience in agile environment helping Scrum teams

  • Experience using agile software tools such as Jira and Confluence

  • Scrum Master certification preferred

  • Project Management certification is a plus

  • Experience managing architecture, infrastructure, or legacy migration projects is a plus

Benefits and Perks

  • Competitive salary 
  • Flexible PTO
  • Flexible work schedule
  • Family Bonding Leave
  • Sick Leave
  • Professional development reimbursement
  • Gym reimbursement through UHC  
  • Health insurance plans
  • HAS/FSA(dependent Care FSA)
  • Dental Insurance
  • Life and Accidental insurance
  • Short term disability
  • 401K with company matching
  • Calm subscription 
  • Employee referrals incentive
  • Affinity Groups 

About Watermark

Watermark’s mission is to put better data into the hands of administrators, faculty, and students everywhere to empower them to connect information and gain insights into learning that will drive meaningful improvements. Through its innovative educational intelligence system, Watermark supports over 1,600 institutions around the world in developing an intentional approach to learning so that they can leverage data for a more holistic view of learning, faculty and staff impact, and institutional quality.

 For more information on Watermark, visit

Watermark is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic or activity.

Other details

  • Pay Type Salary
  • Milwaukee, WI, USA
  • Virtual