Senior Director, Engineering Shared Services

Virtual Req #38
Thursday, July 15, 2021
At Watermark, we partner with institutions of higher education to improve student learning and institutional quality with proven, reliable, and user-friendly assessment management and e-portfolio solutions and supporting services. Watermark is a recognized leader in student assessment, portfolio and accreditation. We serve over 1,700 institutions and close to a million students across the country.

Join Watermark’s growing team! Watermark is a suite of best-in-breed enterprise applications that improve student outcomes and the effectiveness of Higher Education.

The Senior Director, Engineering Shared Services owns and develops a series of shared services and customer-facing features in Watermark’s growing suite for Higher Education. They are the direct manager for roughly 12 full- and part-time employees, and an active influencer and mentor for product architects throughout the company. They develop and refine the systems that bring our point solutions together by defining integration points and strategies, the underlying technology to scale those solutions across public and private cloud, and application architecture recommendations. This person and their team establish and refine architectural guidelines that apply to application development throughout Watermark. Watermark includes a mix of software technologies and stacks, as would be found in any aggregated environment, requiring a strong foundation in application development and architecture. Our product demands a consistent customer focus and iterative delivery of the product. This role is extremely collaborative with other functions including Product Management and Design, Application Engineering, and Sales, and must interface with peer owners of other software components and products. The position reports directly to the Chief Product & Technology Officer.


  • Defines or extends solutions which connect applications of varying tech stacks into a series of shared services, across public and private cloud.

  • Identifies candidate services for centralization.

  • Manages the activities related to the design, development and maintenance of the Enterprise Architecture (EA).

  • Recommends and participates in the analysis, evaluation and development of enterprise long term strategic and operating plans to ensure objectives are consistent with the enterprise’s long-term business objectives.

  • Collaborates with all relevant parties in order to review the objectives and constraints of solutions. Recommends the most suitable technical architecture and defines the solution at a high level.

  • Direct and implement the strategy for the development of technology architecture work.

  • Researches overall technical solutions on the market for particular technical requirements and business needs.

  • Shares best practices, lessons learned and constantly updates the technical system architecture requirements based on changing technologies, and knowledge related to recent, current and upcoming vendor products and solutions.

  • Identifies and recommends areas appropriate for further study and participates in any Proof of Concept projects required to thoroughly investigate architectural possibilities and strengthen arguments for their adoption.

  • Identifies implementation risks and analyses potential impact on the enterprise and on the achievement of scheduled objectives.

  • Acts as manager for a team of software architects and software developers.


  • Minimum of five years relevant technical experience

  • Experience as technical lead for a major technology implementation

  • Led initiatives of a size and complexity that is commensurate with this position's role in our future strategic plan

  • Experience with Data Integration Projects

  • Familiarity with REST based APIs

  • Familiarity using various authentication systems, oauth, token based, etc.

  • Familiarity with several programming languages (nice to have: direct experience with Functional Languages in addition to OOP)

  • Experience with Web Front End Frameworks (Angular, React/Redux, Elm, etc.)

  • Has proven success with a variety of technologies and tech stacks

Benefits and Perks

  • Competitive salary 
  • Flexible PTO
  • Flexible work schedule
  • Family Bonding Leave
  • Sick Leave
  • Professional development  reimbursement
  • Gym reimbursement through UHC  
  • Health insurance plans
  • HAS/FSA ( dependent Care FSA )
  • Dental Insurance
  • Life and Accidental insurance
  • Short term disability
  • 401 K with company matching
  • Calm subscription 
  • Employee referrals incentive
  • Affinity Groups


By applying to this position, you will have an opportunity to share your preferred remote working location from the EST time zone.

About Watermark

Watermark’s mission is to put better data into the hands of administrators, faculty, and students everywhere to empower them to connect information and gain insights into learning that will drive meaningful improvements. Through its innovative educational intelligence system, Watermark supports over 1,600 institutions around the world in developing an intentional approach to learning so that they can leverage data for a more holistic view of learning, faculty and staff impact, and institutional quality.

 For more information on Watermark, visit

Watermark is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic or activity.

Other details

  • Pay Type Salary
  • Telecommute % 100