Job Search
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6290Thursday, May 2, 2024Company Summary:We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagem ...Read more about CLARK | Customer Service Representative - Pioneer Financial Account | April 30, 2024 | 11855More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #6238Tuesday, April 30, 2024Team Manager Role Type Management or Overhead / Account Role Mapping and Context This Role encompasses the following roles under old naming conventions / structures: Supervisor (SV) Team Lead Operations Coordinator Reports to Main Responsibility Operations Manager The Operations Manager is responsible for daily performance management of the Team Managers and their respective teams. Next Subordination Level Main Responsibility Frontline Agent This positio ...Read more about Eastwood | Operations Supervisor - Online AdvertisingMore
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #6230Tuesday, April 30, 2024Position Summary: Requires some advanced call center knowledge; Generally requires multi-skill sets; Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Work is more complex than CSR I and requires a higher level conceptual thinking skill. Requires a high school diploma or equivalent and 1-3 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on li ...Read more about Eastwood | Customer Service Representative IV (Japanese Bilingual)More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6270Monday, April 29, 2024Position Summary: Requires high level call center working knowledge. Manages end to end (360 customer interaction (case management) while delivering world-class customer experience. Requires ability to handle business to business transactions. Knowledge may be acquired through on the job training. Requires a college degree or equivalent experience and at least 1 – 2 years of experience in the field or in a related area. Individuals are often required to exercise independent and critical thinkin ...Read more about CLARK | Customer Service Representative- Business to Business Account | May 24, 2024 | 11851More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6269Monday, April 29, 2024Position Summary: Perform accurate and efficient front-line contact center functions for ecommerce customers. This includes placing or modifying orders, checking order status, processing product exchanges and returns, issuing adjustments/credits and promotions, and recommending/selling and upselling products. This position works within a team structure to provide quality customer care and efficient call/online handling. Overall Responsibilities: Provides order support to customer via phone, ...Read more about Clark | Customer Service Representative - E-commerce | May 3, 2024 | 11883More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6268Monday, April 29, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax. Handle customer requests by phone and e-mail. Modify, change and/or cancel existing reservations. Make outbound calls t ...Read more about CLARK | Customer Service Representative - Travel & Accommodations | May 24, 2024| 11887More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6267Monday, April 29, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax; Handle customer requests by phone and e-mail; Modify, change and/or cancel existing reservations; Make outbound calls to ...Read more about CLARK | Customer Service Representative - Travel & Accommodations | June 7, 2024 | 11886More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #6246Monday, April 29, 2024Position Summary: The Procurement Supervisor is responsible for the oversight and administration of purchasing function including purchasing; quote generation; vendor coordination, negotiation, selection, and management; delivery and payment disbursement. The position also oversees the administration of the travel function to include coordination with vendors (hotels, accommodation, travel agency & other 3rd party vendors). The role requires independent judgment, high level of integrity, negot ...Read more about Eastwood | Procurement SupervisorMore
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #6240Monday, April 29, 2024Position Summary: An experienced, confident individual with proven skills in Sales coaching, genuine dedication, and the people skills necessary to motivate our Sellers, drive our business and help our customers achieve more Overall Responsibilities: Create an entrepreneurial sales excellence culture Develop and Coach Sales team to ensure optimum success in reaching and exceeding sales targets. Use key selling periods and launches to continually drive excitement, morale and results on ...Read more about Eastwood | Quality Coach - Online AdvertisingMore
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #6152Monday, April 29, 2024Position Summary: Interpret business strategy and determine innovative solutions supporting strategy implementation. Design, research, develop, analyze and suggest new/innovative concepts and strategies. Manage prime team functions and activities for strategic direction. Help shape the culture and processes required for innovation to succeed, as well as train others on new processes, procedures and strategies. Ensure that project/department milestones/goals are met and adhere to approved budget ...Read more about Eastwood | Sales Manager - Search Engine AdvertisingMore
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #6167Thursday, April 25, 2024Position Summary:The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrations, new programs, process analytics and improvement. The Quality Specialist is trusted to identify and implement change management strategies that continuously develop agent and program performance. New processes and procedures are communicated through the Quality Specialists to agents requiring the ability to convert ...Read more about Eastwood | Quality Specialist - Food DeliveryMore
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #6247Wednesday, April 24, 2024Position Summary: Responsible for the delivery of CUA Helpdesk and associated support services for the user community across North America & Philippines. Methods of delivery will include email. Overall Responsibilities: Acts as the initial point of contact for ticketing and emails from internal staff and client regarding client account issues and queries. Administer and support (Creation, Password Reset, Deactivation) of Account tools logins Receiving, logging and managing tickets from ...Read more about Eastwood | Help Desk.CUA AgentMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #6226Wednesday, April 17, 2024Operations - Customer Service Representative I (CSR I)Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolution an ...Read more about ALABANG - TRAVEL ACCOUNT (CSR I)More
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #6214Thursday, April 11, 2024Operations - Customer Service Representative I (CSR I)Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolution an ...Read more about ALABANG - TRAVEL ACCOUNT (CSR I)More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6209Wednesday, April 10, 2024Position Summary: Requires high level call center working knowledge. Manages end to end (360 customer interaction (case management) while delivering world-class customer experience. Requires ability to handle business to business transactions. Knowledge may be acquired through on the job training. Requires a college degree or equivalent experience and at least 1 – 2 years of experience in the field or in a related area. Individuals are often required to exercise independent and critical thinkin ...Read more about CLARK | Customer Service Representative- Business to Business Account | June 21, 2024 | 11766More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6208Wednesday, April 10, 2024Position Summary: Requires high level call center working knowledge. Manages end to end (360 customer interaction (case management) while delivering world-class customer experience. Requires ability to handle business to business transactions. Knowledge may be acquired through on the job training. Requires a college degree or equivalent experience and at least 1 – 2 years of experience in the field or in a related area. Individuals are often required to exercise independent and critical thinkin ...Read more about CLARK | Customer Service Representative- Business to Business Account | May 17, 2024 | 11814More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6207Wednesday, April 10, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax. Handle customer requests by phone and e-mail. Modify, change and/or cancel existing reservations. Make outbound calls t ...Read more about CLARK | Customer Service Representative - Travel & Accommodations | May 24, 2024| 11784More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6206Wednesday, April 10, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax. Handle customer requests by phone and e-mail. Modify, change and/or cancel existing reservations. Make outbound calls t ...Read more about CLARK | Customer Service Representative - Travel & Accommodations | May 24, 2024| 11782More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6205Wednesday, April 10, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax. Handle customer requests by phone and e-mail. Modify, change and/or cancel existing reservations. Make outbound calls t ...Read more about CLARK | Customer Service Representative - Travel & Accommodations | May 10, 2024| 11781More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6204Wednesday, April 10, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax. Handle customer requests by phone and e-mail. Modify, change and/or cancel existing reservations. Make outbound calls t ...Read more about CLARK | Customer Service Representative - Travel & Accommodations | May 10, 2024| 11783More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6203Wednesday, April 10, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax. Handle customer requests by phone and e-mail. Modify, change and/or cancel existing reservations. Make outbound calls t ...Read more about CLARK | Customer Service Representative - Travel & Accommodations | May 24, 2024 | 11832More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6202Wednesday, April 10, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax. Handle customer requests by phone and e-mail. Modify, change and/or cancel existing reservations. Make outbound calls t ...Read more about CLARK | Customer Service Representative - Travel & Accommodations | May 10, 2024 | 11834More
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Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #6201Wednesday, April 10, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax. Handle customer requests by phone and e-mail. Modify, change and/or cancel existing reservations. Make outbound calls t ...Read more about CLARK | CSR - Travel & Accommodations | May 10, 2024 | 11831More
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #6194Tuesday, April 9, 2024Position Title: Customer Service Associate (Ecommerce) CSR 1 Department: Operations Reportingto: Operations Supervisor Compensation Band/Level: CSR1 Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible ...Read more about Alabang | Order Support | CSR IMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #6057Monday, April 8, 2024Position Summary: The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrations, new programs, process analytics and improvement. The Quality Specialist is trusted to identify and implement change management strategies that continuously develop agent and program performance. New processes and procedures are communicated through the Quality Specialists to agents requiring the ability to conver ...Read more about Teleperformance Clark | Quality (Sales) Coach - Digital App Store AccountMore