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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #5112Wednesday, July 12, 2023Position Summary: Requires some advanced call center knowledge; Generally requires multi-skill sets; Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Work is more complex than CSR I and requires a higher level conceptual thinking skill. Requires a high school diploma or equivalent and 1-3 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on lim ...Read more about EASTWOOD | Customer Service Representative III - Search Engine AdvertisingMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5096Monday, July 10, 2023Operations - Customer Service Representative I (CSR I)Operations - Customer Service Representative I (CSR I) Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This posi ...Read more about ALABANG - TRAVEL ACCOUNT (CSR I)More
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5091Thursday, July 6, 2023Position Summary: Responsible for handling support related questions for client customers and partners. This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. Inquiries may require CSR to provide support and guidance, education and technology information. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position m ...Read more about ALABANG | Customer Support (CSR I)More
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Bangkok, Thailand ● Req #5077Monday, July 3, 2023Operations - Customer Service Representative I (CSR I) We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-bac ...Read more about Majorel Thailand | Customer Service Representative I July 31, 2023More
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Filinvest Ave, Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4784Friday, June 30, 2023Position Summary: The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitors service levels and directs real-time forecasting to meet service levels. Provides advice to management on the most efficient and cost-effective strategies to deliver on service level agree ...Read more about Alabang | Supervisor: Workforce Planning/SchedulingMore
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Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5005Friday, June 30, 2023Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship ...Read more about Alabang | Analyst: Workforce Forecasting/PlanningMore
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Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5071Friday, June 30, 2023Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurshi ...Read more about Alabang | Operations Supervisor | Customer Service - Phones ChannelMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5060Thursday, June 29, 2023Department: Operations Reporting to: Supervisor Compensation Band/Level: Agent CSR 1 Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise i ...Read more about ALABANG | Customer Support (CSR I)More
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5056Thursday, June 29, 2023Operations - Customer Service Representative I (CSR I) Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolution a ...Read more about ALABANG - TRAVEL ACCOUNT (CSR I)More
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5019Thursday, June 22, 2023Operations - Customer Service Representative I (CSR I) Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolution a ...Read more about ALABANG - TRAVEL ACCOUNT (CSR I)More
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Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5004Tuesday, June 20, 2023Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship ...Read more about Alabang / Eastwood | Real Time AnalystMore
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #4842Monday, June 19, 2023Position Summary: Responsible for the delivery of CUA Helpdesk and associated support services for the user community across North America & Philippines. Methods of delivery will include email. Overall Responsibilities: Acts as the initial point of contact for ticketing and emails from internal staff and client regarding client account issues and queries. Administer and support (Creation, Password Reset, Deactivation) of Account tools logins Receiving, logging and managing ti ...Read more about Majorel Clark | Help Desk CUA AgentMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4980Thursday, June 15, 2023Operations - Customer Service Representative I (CSR I) Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmente ...Read more about ALABANG | Automotive Account (CSR I)More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #4958Saturday, June 10, 2023Position Title: Customer Support Specialist (Restaurant) Operations Reporting to: Operations Supervisor Compensation Band/Level: CSRII Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – ess ...Read more about Customer Service Representative II (CSR II)More
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4928Wednesday, June 7, 2023Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolution and world class customer experiences for incoming servic ...Read more about ALABANG - TRAVEL ACCOUNT (CSR I)More
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4863Thursday, May 25, 2023Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engage ...Read more about ALABANG | Automotive Account (CSR I)More
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4820Wednesday, May 17, 2023Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resol ...Read more about ALABANG - Travel Account (CSR I)More
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Filinvest Ave, Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4784Monday, May 8, 2023Position Summary: The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitors service levels and directs real-time forecasting to meet service levels. Provides advice to management on the most efficient and cost-effective strategies to deliver on service leve ...Read more about Alabang | Supervisor: Workforce Planning/SchedulingMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4768Wednesday, May 3, 2023Department: Operations Reporting to: Operations Supervisor Compensation Band/Level: CSR Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solu ...Read more about ALABANG | Content Review I (CSR I)More
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E-Commerce Road, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #4761Tuesday, May 2, 2023Position Summary: An experienced, confident individual with proven skills in Sales coaching, genuine dedication, and the people skills necessary to motivate our Sellers, drive our business and help our customers achieve more Overall Responsibilities: Create an entrepreneurial sales excellence culture Develop and Coach Sales team to ensure optimum success in reaching and exceeding sales targets. Use key selling periods and launches to continually ...Read more about Eastwood | Sales/Quality CoachMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4706Wednesday, April 26, 2023Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolution and world class customer experiences for i ...Read more about ALABANG - TRAVEL ACCOUNT (CSR I)More
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4706Wednesday, April 26, 2023Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolution and world class customer experiences for i ...Read more about ALABANG - TRAVEL ACCOUNT (CSR I)More
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Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4686Monday, April 24, 2023Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ...Read more about ALABANG | Analyst: Workforce Forecasting/PlanningMore
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116 Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4102Monday, April 24, 2023Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ...Read more about ALABANG | WFM Tools Administrator AnalystMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4653Thursday, April 13, 2023Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolution and world class customer experiences for i ...Read more about ALABANG - TRAVEL ACCOUNT (CSR I)More