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Job Summary Builds and maintains relationships with the Collision Repair Network (CRN) customer base to educate and drive awareness of OEM Certification, and with the aim of maintaining and expanding participation in various OEC programs and use of products. Provides onboarding support to new users/customers or as required in the normal lifecycle management process. Eligible candidates must reside in one of the following five provinces within Canada: Alberta, British Columbia, New Brunswick, Ont ...Read more about Customer Success Specialist - Remote within CanadaMore
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Position Summary A key role within the existing project for an ambitious motivated person, working within the customer support team. Main areas of responsibility comprising of: helpdesk support provision, production support, billing support and customer communication. The helpdesk provides 1st and 2nd line support and it is the responsibility of this position to ensure a quality service is provided in line with defined SLA's. You will be required to monitor the performance of the applications as ...Read more about Customer Support RepresentativeMore
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Canada ● Virtual ● Req #1264203 April 2024Job Summary Leads the Customer Support, Business Support and OEM Customer Support teams for Canada’s Certified Repair Network (CRN) business. Drives business growth and service excellence through developing a highly engaged and empowered team focused on creating value for OEC Collision customers. Engages with the collision industry at large, including insurers, Multi-store Operators (MSO’s), OEMs, and industry stakeholders in support of strategic CRN initiatives. Responsible for all renewal bus ...Read more about Manager, Customer Success - Collision - Remote within CanadaMore
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Candidates must reside in one of the following five provinces: Alberta, British Columbia, New Brunswick, Ontario, or Quebec. Job Summary/Objective Acts as a subject matter expert (SME) and business consultant for the design, architecture, development and quality control of development and integration initiatives. Assists the ART Leadership Team with managing day-to-day work activities, and helps to provide coaching and guidance to team members through product development and integration projects ...Read more about SaaS Principal Architect - Remote within CanadaMore
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Candidates must reside in one of the following five provinces: Alberta, British Columbia, New Brunswick, Ontario, or Quebec. Job Summary/Objective Identifies new, innovative initiatives to help drive existing and new product offerings in the market for the collision repair portfolio, focusing on our RepairLogic product. Key Responsibilities & Duties (essential to the job) Leads market research including customer surveys, competitive analysis, and debriefs to build out the product roadmap. ...Read more about Senior Product Manager- Remote within CanadaMore
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If you love analyzing data to get market insights and feel confident in the automotive industry, read on! The role is centered around providing insights on all aspects of 4th Level Trade BMW business to include sales activity, potential opportunities and customer engagement. Key Responsibilities & Duties Provides regular reports and analysis on sales performance, customer feedback, and other key metrics. Creates and maintains accurate and up-to-date records of sales activity, customer informat ...Read more about Automotive Data Specialist (BMW)More
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Fill out a general application here if you don't see a position you are looking for! Candidates must reside in one of the following five provinces: Alberta, British Columbia, New Brunswick, Ontario, or Quebec. OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. ...Read more about Canada General ApplicationMore
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Aichi, Japan ● Gifu, Japan ● Kanagawa, Japan ● Shizuoka, Japan ● Tokyo, Japan ● Req #1245528 November 2023Position Summary As a Sales Representative you will assist the BMW Dealer Network and distribution partners’ network to improve car parts sales performance through the coaching of dealer champions in opportunity identification, sales process, product presentation and best practice implementation. Area to cover is Central Japan being : Aichi, Gifu, Mie, Shizuoka, Tokyo and Kanagawa Job Duties Operational implementation of approved initiatives and actions to achieve the targeted sales. Identify a ...Read more about BMW Sales RepresentativeMore